Faqs

What is the difference between attack and lethality?

Lethality and attack are both components of the damage calculation formula. Lethality primarily affects HP damage, while attack is more focused on reducing enemies’ defense.

How can I make my troops march faster?

There are several ways to increase your troops’ marching speed:

  1. Utilizing Gina’s passive ability.
  2. Equipping specific marching skins, each providing a 5% speed boost (available only in Hunting), and these bonuses stack (e.g., 2 skins give a total of 10%).
  3. Taking control of expedition facilities through your alliance, which offer a 15% speed increase at level 3.
  4. Using gems to accelerate your march by 25% or 50%, applicable only to the current march.
  5. Leveraging Walis Bokan’s passive ability.

Do any hero's boosting skills remain effective if they die in battle?

Yes, for example, Sergey’s expedition skill remains effective even after his death.

When should I use the Exploration skill, and when should I use the Expedition skill?

Expedition skills are used when you can only use 3 heroes. Exploration skills are used when you can use up to 5 heroes.

I noticed that some skill descriptions in both Exploration and Expedition modes mention 'every x seconds' or 'for x seconds'. How are these durations calculated, and do they work the same way in both modes?

The combat mechanics differ between Exploration and Expedition modes.

Expedition mode features turn-based combat, where both sides use skills simultaneously within one turn. Therefore, 1 turn equals 1 second.

In Exploration mode, combat is real-time and visible, unlike the turn-based combat in Expedition. Consequently, there are no ‘turns’ associated with Exploration skills.

How can I dismiss my troops?

To dismiss your troops, click on “Profile” → “Troops,” then select the troop you want to dismiss. You’ll see the option to dismiss them.
Note: If you have maxed out all troop slots, you may not see the dismissal option available.

Any advice on how to keep your troops protected?

You could send them as reinforcements to someone who has a shield, or to your fortress or an alliance banner. There are no guarantees that attacks won’t happen in the latter options, but it’s an option to consider.

Is it possible to promote troops from lower levels to higher ones?

Yes, the troop promotion feature is available after unlocking T5.

Should I focus on promoting existing troops or training new ones?

TLDR: In the early game, focus on creating new troops until you’re comfortable with your army size. After that, prioritize promoting troops.

This is because you want to acquire a large number of high-tier troops as quickly as possible. Upgrading allows you to promote larger quantities of troops to the highest tier compared to training them.

Bonus Tip: Promote troops during events like the Hall of Chiefs or Alliance Mobilization to earn more points!

Reasons to prioritize higher-tier troops:

  1. Lower-tier troops fill up your infirmary faster during battles.
  2. A smaller number of higher-tier troops is generally more effective than a larger number of lower-tier troops in events like bear trap, sunfire castle, and others.
  3. Higher-tier troops are more effective in wars due to their base values being multiplied with stat bonuses, and they have higher load capacities for resource gathering.

Why does my level 26 infantry camp receive more green bonus than my level 27 marksman camp?

The total bonus for both camps is the same. The green bonus comes from two other camps. For example, with the Lv.26 infantry camp, the green bonus is from the Lv.27 marksman camp and the Lv.26 Lancer camp. If you level up the infantry camp to Lv.27, you’ll notice the difference.

How does training speed and capacity work?

Taking the Infantry camp as an example: The training speed and capacity are determined by the combined bonuses from the Infantry camp, Lancer camp, Marksman camp, and research. This means the training speed and capacity remain consistent across different camps, regardless of the building levels.

What to do if I lost my account?

Contact in-game Customer Support and provide the following info:

-Account ID (if any) and Server ID
-Social accounts (Google, Facebook) and email addresses of lost accounts
-Screenshot of the purchase receipt associated with the lost account
-Lost account information (such as your nickname, chief level, number of diamonds, number of heroes, etc.)

How to unbind my Google Play Games?

Open Play Games – Profile – Settings – Change account for games – Sign out.

After finishing this, contact in-game customer support to unlink it.

I'm getting an instant error of 3xxx when trying to make any purchase. Any clue what that means and how to solve that?

To solve all kinds of payment bugs, you can try the following method:

a. Relog in your current google/apple account on your device and only keep 1 main account.
b. Clear the cache
c. Restart the device
d. Reinstall the game (Make sure you’ve already linked your account to FB or Gmail)

If none of the above methods work for you, you can contact in game customer support for help.

What to do if I didn't get my packs?

There may be a delay in processing payments. You can try logging out of your game and then try logging in again. If you still haven’t your items after 24 hours, please contact in-game customer support with the following information:

1. Time of payment
2. Purchase Amount
3. The screenshot of the purchase history (including the payment ID) on Google Play(GPA#) or App Store

As soon as we confirm your information, we will find the solution.

How can I check my purchase history?

If you do not receive the correct items purchased or have doubts about certain orders, you can view your purchase history at any time. Please follow this guide to check: https://support.google.com/googleplay/answer/2850369?hl=en#zippy=

For iOS users, you can access your iTunes through your Device
1) Open the Device Settings.
2) Tap your name, then tap Media & Purchases. You might be asked to sign in.
3) Tap Purchase History.

*Additional information
You will receive an email invoice every time a payment is deducted. Invoices will be sent approximately every $20 or 12 hours, whichever occurs first. The email invoice will also display the order number.

How can I demand a refund?

Contact in-game customer support for help when your purchase was not delivered or different items were received. Please note that we can’t take responsibility for players who accidentally tap in the wrong spot at the wrong time. Our policy is to help players who fall victim to bugs and glitches (things for which the developer is to blame), at any and all time.

You can also contact your Game Store to get a refund under their policies.

App Store:
support.apple.com/en-us/HT204084

Google Play:
support.google.com/googleplay/answer/2479637?hl=en

What is the timeline for generation come?

Gen 1: 0 Days
Gen 2: 40 Days
Sunfire Castle: 54 Days
Pet Gen 1: 55 Days
Fire Crystal: 60 Days
Pet Gen 2: 78 Days
SVS: 80 days / 12 Weeks
Pet Gen 3: 100-120 Days
Gen 3: 120 Days
Fire Crystal 5 / Fire Crystal Laboratory: 150 Days (1 month after gen 3)
Gen 4: 200 Days (60-80 Day after Gen 3 / 30 – 50 after fire crystal 5)
Pet Gen 4: 200 Days
War Tech Academy: 230 days (1 Month after Gen 4)
Gen 5: 280 Days  (60 -80 Day after Gen 4 / 30 -50 day after War Tech Academy)
Fire Crystal 8: 330 Days (45-60 Days after Gen 5)
Gen 6: 360 Days (60/80 Days after Gen 5)
Gen 7: 440 days (uncertain for now)

How can I obtain more steel?

The main sources of steel are Expedition Battles and idle income. As you progress further in the Expedition, your idle income increases. If you can’t wait, there’s also a pack available in the store for obtaining this resource.

How can I send resources to my alliance mates?

The game does not support direct resource transfers between alliance mates.

Can we choose a specific level of mine that interests us?

You can also search specifically for resource tiles that haven’t been touched by other players by checking the “Only search for full Resources” option above the Search button.

When I send troops to the farms, why don't they collect all the resources?

It depends on your troops. The game automatically sends a march with the necessary number of troops to gather all the resources from a farm. If your troop count is too low compared to the farm’s level, you won’t collect all the resources in one go and may need to make multiple trips.

How many ways are there to collect resources in the game?

There are several ways:

  • Farm tiles
  • Events
  • Beasts (beasts, polar terror, rhino, mammoth, etc.)
  • Daily quests
  • Production buildings in your city
  • Attacking other players
  • Rewards granted when your survivors are happy

Do resource farm tiles reappear?

Yes, once a farm is empty, a new one will spawn somewhere within the state.

Once the warehouse is full, can we continue to collect resources?

Of course, the warehouse is simply used to protect your resources from other players. You can continue to collect them; however, any resources that are not protected can be taken by another player if they attack you.

Is it important to upgrade the steel objects within your city's resource buildings?

There are a total of 20 levels for each object, with each level offering bonuses such as reduced production time or increased production. It’s worth upgrading them when you have enough steel to spend. However, it’s recommended to prioritize your technologies first.

Do we gain resources even if we are disconnected?

Yes, while you are disconnected, resources continue to accumulate for a maximum of 12 hours.

Where can we view the resources we have?

You can see them in the resources tab, located to the right of the temperature level. Here, you’ll also find the production rate per minute/hour and the amount of resources protected by the warehouse.

How do you obtain resources for the alliance?

All you have to do is place a banner around one of the many alliance farms available on the map.

If the facility is in a vulnerable condition, are the bonuses still active?

If the facility is in a vulnerable condition, the bonuses will not be active.

Do I need to build alliance banners adjacent to attack?

For facilities, you need an alliance banner next to the area.

This does not apply to:

  • Fortress
  • Stronghold
  • Sunfire Castle
    These can be attacked even without an alliance banner adjacent to them.

After gaining full control over a fortress/stronghold, there's a grace period of about 2 days until the "defense phase" starts. What's the defense phase? Does the fortress start with 0 reinforcements?

When you capture a stronghold/fortress, you are automatically signed up as the defender of that building. You don’t have extra time to send troops or make preparations; it will be similar to the first time you took the building. The fortress will start with 0 reinforcements, just like when you initially captured it.

When applying for the fortress battle, why do we have to choose three timings? Do we have to participate in all three?

Considering players are from different time zones, it is easier to decide the final timing for the fortress fight according to the final votes. You can pick three timings out of five, and the most voted one will be your battle time.

Our alliance acquired a Gathering Facility. Today, the shields are open again and we're on the defensive. The vulnerable time is listed as 22 hours and 47 minutes. Does my alliance have to defend the Gathering Facility for this amount of time?

If other alliances touch this facility, meaning if they have banners reaching the facility, you can ask them to reset the time. Reset means they need to send one troop to sit for a little bit, and you attack while that troop is still on the facility. This will reset the timer to 15 minutes instead of 22 hours for defense. If no alliance touches your facility, the shield will close following the cooling down time. During that period, the bonuses will not be activated. That’s why you need another alliance to help reset the facility. Credit to: @Mari Ngeped Bersama Ku

How do you replace an R5?

An R4 can replace an R5 if the R5 has been offline for 3 days. If there is no R4 available, anyone in the alliance can replace them with 200 gems after the R5 has been offline for 5 days.

What are KO rankings?

It refers to kill rankings.

Why can I only send 5 players to build the alliance HQ? I mean, there are 13k/33k soldiers in the HQ with only 5 members, and everyone who sends more gets dismissed.

The troop capacity of a building is determined by its Command Center level, not by the total number of people who can enter. Alliance technology upgrades allow for increasing attendee caps on buildings, as well as rally slots on Polar Terrors.

Can we send alliance emails?

We don’t have the ability to send alliance emails at the moment. However, you can send alliance-wide personal messages through [Alliance] – [Settings] – [Message].

How can you activate auto rally join?

picture credit to: babybliss

How long does it take for banners to expire when they are in the 'expired' status?

Banners remain until someone tears them down. The alliance that built them can destroy them, or someone else can. Once they have a connection to the HQ again, they can be activated at any time.

How many banners can we put up?

The maximum number of banners is 285.

Is the resource cost of banners fixed, or does it evolve?

The resource cost of banners evolves; the more banners you place, the higher the resource cost to create one will increase.

When you demolish a building, does it disappear or is it stored?

Once a building is demolished, you will have to rebuild it completely.

Alliances without an alliance farm within banner reach can't add banners (or do anything), as 'alliance meat' is required to add a banner.

Please plan carefully before placing banners, as positioning is crucial. If you place your banner in a location that cannot generate alliance resources, you can destroy and rebuild it. The first 10 banners are free.

What is the tundra? Can I build an HQ on fertile land? Where is the best place to build an HQ?

There are 3 kinds of areas:

  1. Icefield: Icefield: You start here at the beginning of the game.
  2. Tundra: This area opens after completing your state challenge (Monument) and contains Iron alliance mines.
  3. Fertile Land: This area opens before the Sunfire Castle and offers higher-level resources.

You can’t build the alliance headquarters on fertile land; the system only allows building HQs on tundra and icefield. This screenshot might be helpful: build near the edge marked in dark green (near fertile land but still on tundra) so you can gather higher-level resources (not too far from the hive). Credit to: @Mari Ngeped Bersama Ku

When will the fog lift?

After unlocking [Banner Raised High] in the Monument, you will be able to enter the tundra, and the alliance iron mine will also become available. After unlocking [Grand Conquest] in the Monument, you will gain access to the fertile land.

How do you place banners in tundra and fertile land?

To place banners in the tundra or fertile lands, you’ll need to unlock the “Tundra Survey” and “Fertile Land Expedition” technologies. These can be found in the “Expansion” tab of your alliance technologies.

If you’ve just started on a new server, it’s recommended to unlock “Tundra Survey” early to avoid surprises once the fog is lifted.

Why is there fog?

The fog represents your level of progress; as your state evolves, more zones are unlocked, bringing you closer to your ultimate goal, the Sunfire Castle.

How to level up my alliance level?

1. By actively contributing to alliance tech
2. By completing daily missions

If we send higher tier troops to build flags or HQ, does it build faster?

Yes, the higher tier troops will build faster with the same number of troops.

I completed the banner to take the unoccupied alliance farm, but it hasn't come to me after completing the banner. Why?

In the picture below, the banner only covers 50% of the alliance farm, but it requires 75% inside the territory to generate alliance resources.

If I erect a banner again, moving 1-2 squares to the right, I still can't take it, right? Because 50% is already taken by another alliance.

Yes, you cannot take the alliance farm unless you first destroy banners built by another alliance. Afterward, you can build one more banner to include the alliance farm within your territory.

Enlistment Office

The Enlistment Office requires a full infirmary to function. Its capacity is four times that of your infirmary. If the number of troops injured in battle exceeds your infirmary’s capacity, they will perish on the battlefield. The Enlistment Office can save 60% of troops rejected by the infirmary. On defense, if your infirmary isn’t full, your troops won’t die and the Enlistment Office won’t activate. On offense, you’ll always have killed and injured troops; the Enlistment Office doesn’t save deceased troops but can enlist 70% of injured troops unable to enter the infirmary.

Note: Loyalty points accrue only when troops are inside the Enlistment Office.

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